A lively Caregiver meeting last week saw Caregivers from across our locality descend on the Dover office to give us their experiences of providing the highest quality of care. Notable successes have been in providing cover with less than two hours notice and client comments praising Caregiver commitment and compassion.
During the past twelve months, there have been a lot of comments and cards received from clients and their families, regarding the excellent work our caregivers do. Some of these can be found here but almost all of them mention the compassion shown by individuals towards their client and the professionalism demonstrated throughout the service.
Maddie Watts (Care Manager) spoke of the 2014 Client/Caregiver Satisfaction programme, which allows Caregivers, clients and their families, to provide honest (and anonymous) feedback. This system allows all parties involved in providing or receiving care, to tell us what we are doing well and where we can improve. We enjoy being the top provider for quality in Kent and an employer of choice and want to continue to build on the past three years of excellent service.
A big THANK-YOU therefore, to all of our Caregivers – we couldn’t do what we do without you!
If you wouldl like to find out how our high quality, compassionate care might make a difference to you or a member of the family, please call us on 01304 241684 or use the contact form to send us a message.