Welcome to Inchwater Home Care – High quality care at home

Inchwater Home Care provides the highest quality of care, support and companionship for older people living at home in Dover, Deal, Sandwich and Shepway districts.

Inchwater is owned by husband and wife team, Paul and Maddie Watts. Maddie and Paul each have more than thirty years of hands-on experience in care, and are supported by an excellent team who have a wealth of know-how and strong backgrounds in the care sector.

2025 is our 34th year of providing care services within our community and we have worked hard to create the very best care available. We have been rated as top in Kent for quality (homecare.co.uk) and are rated (for the second time) as “Outstanding” by the Care Quality Commission – the only Home Care Company in Dover District and Shepway to be rated so highly.

We would love to take your enquiry – please call us on 01304 241684 (Dover, Deal & Sandwich) or 01303 847397 (Folkestone & Hythe) or click here to see the care services we provide. Alternatively, click here to view a list of questions you might consider when hiring a home care agency.
 

Care at Home

We take great pride in being able to tailor home care to the individual’s needs and will be happy to discuss your requirements with you. Please call us now for a no-obligation, confidential discussion and see why our customers have rated us as the top home care provider in Kent.

Home Care Services we offer include: (click on the icons for more information)

Personal care services might include: Help with bathing Assist with dressing Provide grooming Help with incontinence care Assist with eating Provide respite care Support with convalescence Medication administration Morning/wake up Evening/tuck in
Home Help services might include: Collect prescriptions Provide light housekeeping Dusting and vacuuming Help with washing and ironing Make beds and change bed linen Organise wardrobes and cupboards Take out rubbish Meal preparation Check food expiry dates Supervise home maintenance Oversee home deliveries Care for houseplants Assist with pet care Prepare shopping lists and collect
Companionship services might include: Companionship and conversation Escorting to appointments Help with travel arrangements Assist with clothing selection Help with reading Participate in hobbies and crafts Monitor diet and eating Buy magazines, papers and books Rent and play films Plan visits, outings and trips Visit neighbours and friends Accompany to lunch or dinner

Our greatest home care advocates are our customers and other professionals we work with – see what they say about us here. Alternatively, give us a call or send us a message and let us show you why our home care service is different – we would love to hear from you!

Areas we work

Inchwater Home Care provides outstanding care at home in Dover & Deal district, Sandwich & Ash, and Folkestone & Hythe areas. In the Dover district we also cover the following areas: (scroll down for Shepway areas):

Dover Capel-le-Ferne St Margaret’s at Cliffe Kingsdown Deal and Walmer Sandwich Eastry Ash Wingham Aylesham Eythorne Sheperdswell Addisham

 In the Folkestone, Sandgate and Hythe district, we also cover the following areas:

Folkestone Capel-le-Ferne Hawkinge Newington Hythe Sandgate

 The greatest needs a person seeking care at home may have are for the service to be flexible, responsive and, above all, to be consistant.

“It is our goal to provide the highest standard of care to each individual. Care is delivered by our carefully selected caregivers, who are matched to each client and visit at a time that the client requests. 

We provide a high quality, reliable and truly personal service to help people stay in their own home for as long as possible.  We can provide companionship and light housekeeping, post-discharge care, medication reminders and personal care. We can be there to take you to the library or to visit a friend, we can help with shopping, cooking and looking after pets or we can simply be there when you want to talk.

Our Care Managers can guide you through the difficult decisions that need to be made when looking for care and help you decide if care at home is the route you should take”.

Please call us now on 01304 241684 to discuss how we might support you or your family member, or use the contact form to send us a message.

Next: Personal Care