We ensure we follow the latest Government advice and draw our working practices from a variety of sources including Public Health England (PHE), the Care Quality Commission (CQC), NHS and UK Home Care Association (UKHCA).

The guidance has changed often, through the pandemic, and we are pleased to be able to say we have managed to stay abreast of the changes as they have arisen. Our COVID-19 Risk Assessment (Caregivers and Clients) for COVID-19 shows how we intend to manage the risks as they emerge, and what we are currently doing to prevent infection.

Our ways of working, make us one of the safest ways to receive homecare. Our caregivers only see a limited amount of clients (usually three or four a week), which limits the oportunities for cross infection. They wear gloves, aprons and facemasks at every visit and have additional Personal Protective Equipment that can be used for individuals displaying (or suspected of having) COVID-19. We also insist that caregivers wash their hands thoroughly on entry and exit to a client’s home. This means that, as far as possible, the risks to both them and our clients, have been minimised.

If you have any queries regarding the risks of COVID-19 during our visits, please contact us.